Tractor Supply Co. - McKinney, Texas

J F

I'm sure y'all got it together with tractors and big tows but must work on accuracy -
When I call ahead before driving an hour to conform my 10.9 bolts needed to fix my rig were in stock, then arrive to find all hardware drawers are empty...?!?
There's a serious problem there

Note - I lowered the star from 2 to a 1 because of the absolutely ridiculous lack of caring about my experience. All info is above, including photos, yet received a nearly automated reply saying 'we saw your post, call us' (which BTW is the same reply every other negative reply has received) was given. Management couldn't care less about my wasted 2+hours today, which happens to be my wife's birthday. Now I can not transport her gift because my rig is still broken, because their shelves, which I was told by Mike was a very good selection of bolts, was absolutely empty!!!

Alyce Schmitt

If I could leave a 0 I would. Ordered a live animal trap on line for over $100. Was told it would be at the Mckinney store on Oct 11. I went to check on the order and tracking said it was delivered on Oct 7. I was told I would be notified when it came in. I called store and was told that "we have a mountain of clothes that came in and we can not find your order". This is unacceptable. Hopefully I can pick up my order and never do business with them again.

Elle E

My one stop chicken shop. Buy almost all my chicken supplies from here. In store lines can be long at times. I prefer curbside pick up. They usually have your order ready in 30 mins. Awesome

James Ross

My recent visit to Tractor supply was a joke, if you offer propane filling services...offer them from the time you open to the time you close...4pm right before you close is unacceptable. The lady who told me this was very professional and courteous and that's why I did not rate the experience at 1 star.

Shoba O

Typically, all Tractor Supply stores maintain consistent pricing. However, the prices at this particular store are significantly higher than those at other Tractor Supply locations. Despite providing proof of purchase from another tractor supply store, they refused to match the prices.

Tracy Schoonover

Don’t order plant’s online from Tractor Supply McKinney. Finally after 2 weeks, my Husband sent emails with no response and today called the store to find out what was going on. At first the Person did not know , finally she find that all of the plants were there. We never received notification from the store to come and pick up. You should see what we got. I do not know if any of these will make it. Very disappointed!

Mauricio J. Rojas Pino (pinrojas)

Worst service ever. Not sure how they are still on business. we bought a chicken coup for delivery. I had to fight with the delivery guy to not block my drive way. After a few discussions he put it next to the drive way. He used more time complaining of how complex it could be to do that, than just put it on the place I told him. It took 3 minutes only. Then, the contractor to assemble it came 2 weeks later. One guy that struggled for hours with no results. He left everything on the floor, some pieces were a little broken, with a cover I gave him telling me he would come other day. They also didn't take care of the leftover of the package, big wood boards that I don't know what to do with them. The assembling contractor came a week after with help to tell me there are missing parts and complaining about the quality of the product. He left again this afternoon leaving everything midway telling me he would return right away. Still waiting for them. We called to ask for help and we been hung up by the automated system many times, when we finally talked to someone, we were moved to different managers ending up with the waiting music and then the call dropped again. We paid $1K for the coop and $400 for the assembling and we don't have anything, but problems. No one to call, and no one to fix it.

Nirmala Ramavajjala

Went there a couple of days ago to look for materials to build a chicken coop. Had no idea what I was going to do, but had a lot of questions. The manager, Mike, went above, and beyond to help us find all the right materials/answers and had some extremely helpful suggestions on how to complete the project. All the time while helping out other customers and making sure that they received the help they needed. Professional, very helpful, and patient. I would go out there and only there in the future. Thank you so much for such a wonderful experience