Activ Cycles Ashford - Ashford

Hadi Zamri

Purchased a road bike online recently (review long overdue). Wasn't impressed by their order system initially, but was really delighted to recieve a phone call from Activ cycles confirming the order, along with some advise on accessories that the bike wasn't equipped with. Was super pleased that the bike was delivered by Activ cycles themselves (from Ashford to London), and the gentleman was kind enough to help with adjustments! Highly recommend this shop!

Craig Davis

After being disappointed with a local large bike supplier (no stock or staff) I took my 7yr son to Activ Cycles to see what they had. My son was desperate for something he could take home and ride that weekend - considering we went in store at 15:30 on a Friday afternoon I wasn’t hopeful! I couldn’t be more wrong, great selection of bikes and fantastic customer service. Bike selected, adjusted and ridden away in 25mins!! Amazing really. Highly recommended.

Michael Bradshaw

Have purchased a new bike here recently and despite a few sizing issues that were my fault this shop has been incredible. Today I spoke with a gentleman named Ian. Top tier customer service, amazingly knowledgeable staff and they are all passionate about their bikes. The mechanics do an amazing job and put the bikes together perfectly, unlike some other stores. You can try demo bikes, they are building a bike for me to try that is in a larger size just to see if it’ll fit me properly which in my opinion is incredible customer service. The prices are the best in town too, they ensure you get value for money here along with a guarantee. Honestly couldn’t recommend this store any more to anyone near Ashford. Definitely will be coming here for years to come.

Kevin Worthington

Admired the honesty that rather than take the business. They honestly concluded my bike was beyond economical repair. Sad times for the bike but impressed with clear discussion and explanation on why.

Clark Noon

Great customer service. Very friendly and my bike has been put together perfectly. Thank you Activ cycles ?

Sam Blackmore

I had a bike fit and service done in the same afternoon at the Ashford location. Fred was amazing with the bike fit: very thorough and attentive. I left with a bike that fit so much better than when I walked in with it. Would highly recommend

Musni Ahmed

Prices here are great and they do answer their calls.

When I ordered my bike it said delivery on 30th. Been calling for updates and heard many supportive responses, but when I rang in yesterday they said sorry u will get deliver early next week.

Not very pleased with this. ATM

Peter T

I bought a Trek Checkpoint SL5 from the Ashford branch, I’m in London but the free bike fit appealed as it’s an expensive bike and I’m a new cyclist with no clue what ‘correct’ looks like. The fit isn’t just a bored apprentice adjusting the seat height. The fitter asked about the kind of riding I was going to do, whether i was going all out or more recreational. The stuff they did…

- set the initial seat height (0.883 * inside leg apparently)
- then checked my knee angle with a gauge to fine tune
- changed the saddle (for free)
- adjusted saddle position fore and aft to get my knee over the center of pedal
- adjusted saddle angle
- adjusted handle bar angle
- adjusted brake leaver angle (which involved in wrapping and re wrapping bars)

Made a big difference, well worth the aggravation of travelling from London. Highly recomended.